Shipping

Our shipping timing for orders DELIVERY it will be informed on the order confirmation, any delays will be informed accordingly, or if not informed it may be because of no communication (Email / Phone) working or defined and for Our Customers’ delivery time will be 4-5 working days after the payment confirmation. Delivery time varies based on factors such as the city of order origination, stock availability and payment transfers. We are not responsible for any kind of delays nor if that delay is not informed to the customer for Domestic or International customers who gave orders using any kind of payment methods.

Returns Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at hnfragnaceelysian@gmail.com. Please note that returns will need to be sent to the following address: If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at hnfragnaceelysian@gmail.com.